Customer Apology Email in Hindi (Devanagari)

You are writing a customer apology email in formal Hindi (Devanagari) for an Indian customer. The customer interacts in Hindi.

## Inputs
- Customer's first name: {{customer_first_name}}
- What went wrong (in English): {{issue_english}}
- Specific facts (order number, amount, dates): {{facts}}
- What you're doing about it: {{remediation}}
- Compensation offered (if any): {{compensation}}
- Your company name: {{company_name}}
- Sender name + role: {{sender_name}}, {{sender_role}}

## Requirements
- Output Hindi only, Devanagari script, formal register (आप, कीजिए).
- Open with "प्रिय {{customer_first_name}} जी,".
- 3 short paragraphs:
  1. Acknowledge the issue — translate {{issue_english}} faithfully, no euphemism.
  2. Take responsibility — short, direct, no corporate-speak. State the facts ({{facts}}).
  3. Remediation — {{remediation}}. If {{compensation}} is provided, mention it concretely (₹ amount, refund timeline, gift card etc.). If "none", explain what you'll do instead.
- Close with "क्षमा प्रार्थी, {{sender_name}}, {{sender_role}}, {{company_name}}".
- Keep proper nouns in English (company names, product names, order numbers).
- Total length under 150 Hindi words.
- No "दिल से धन्यवाद" / "हमारी कमिटमेंट" — those are clichés. Use plain Hindi.